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With this in mind we want to make sure that the process is undertaken only once in a given year. As a part of that guidance I often use are ten questions from Grey (1994): 1. With IT training we have three options of delivery: With the information collected it is easy to analyse and enables the training professional to identify volumes, nature of applications that require training and the budget required to achieve 80% of objectives.
At this level, without spending a considerable amount of time on the TNA, an 80% fit is a cost effective approach to this level of need.
Conducting a training needs analysis (TNA) helps on the journey, but it can only help if you understand the destination required.
So before you even begin to think about the TNA process make sure that you are clear where you are going and why.
You we really need to invest in intermediate & advanced training, to confuse and overwhelm them when all they need is one function? Is it training that can bridge the gap (or is it a non-training issue)?
Training needs analysis at its most basic level is easy – What can you do now? If so what type of training delivery (style) is appropriate?
Much more detail is needed at the individual level. I would want them to identify if this application was ‘critical to role’ then there would be a free text box to capture the SMART objectives required for each item.
Periodically organisations change suites of software or hardware systems. What performance is required from the target group/ individuals? Intranet, HR system, payroll system, purchasing system etc.
Tools like Keypoint can do much of the analysis for you and often work out more cost effective. Training Needs Analysis – Finishing the Journey Attending training or having at desk coaching is not the destination.The links below will provide access to a sample TNA form and an example how the same data can be used for developing personal development plans.TNA Sample data collection form and Sample Output for PDP use The original article published in Training Zone is printed below: TNA: Knowing Where to Start Your Journey In this practical guide, Mike Morrison goes through the stages of an IT training needs analysis.There is no point putting a person on an e-learning course if they best learn through discussion and sharing with others.The solution may look low cost but in this case it is also a complete waste of money!