Consolidating sales organizations
[NBM Sales Representative Nick Tracia] presented a proposal that materially reduced our lease payments for a newer machine. I cannot praise [NBM Field Service technicians] Ron and Scott highly enough, the entire NBM team is always there for me bending over backwards for me as fast as possible.
Having reviewed the lease carefully, I was fairly certain there would be no surprises. They are the absolute best, Ron especially is IRREPLACEABLE when it comes to my service needs, I cannot imagine being able to get my work done without his amazing help over the years. We are in the process of consolidating two offices and as a result, our needs have changed.
Paul has been very respectful and helpful over the past 19 years and makes the extra effort to help me when time is of the essence.
Technology innovation is accelerating and so are the impacts of technology on society.
Having a plan in place for when the worst does happen and knowing there's a team of people to back you up should relieve some of the anxiety.
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We have an attorney on trial so it was crucial that the repair happen as soon as possible.
The customer service rep scheduled us as the techs next call.
[NBM Sales Representative] Paul is always on top of things – I think he is a great asset to your company.